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Setting up the Microsoft Authenticator app

Last updated on Oct 02, 2026

A second sign-in step stops almost all account break-ins, even when a password has been stolen.

Before you start

  • Install Microsoft Authenticator on your phone from the Google Play Store.
  • Have your work email address and password to hand.

Steps

  1. On your computer, go to aka.ms/mfasetup and sign in with your work account.
  2. Choose Add sign-in method, then Microsoft Authenticator, and follow the prompts until a QR code appears.
  3. On your phone, open Authenticator, tap +, choose Work or school account, then Scan QR code.
  4. Scan the code on your computer screen.
  5. Approve the test notification on your phone.

Good to know

  • Only approve a sign-in request if you are signing in yourself at that moment. If one appears out of nowhere, deny it and tell us.
  • Getting a new phone? Tell us before you wipe the old one.