Home Passwords and security Lost or stolen laptop or phone

Lost or stolen laptop or phone

Last updated on Oct 02, 2026

Message us straight away, even outside our hours and even if you think it will turn up.

What we do

  • Sign the device out of your work account everywhere
  • Change your password if needed
  • Remove work data from the device remotely where it is set up for that

What you do

  • Tell us the make and model and when you last had it
  • If it was stolen, report it to the GardaĆ­ and keep the reference number
  • If it was a phone, contact your network to block the SIM

The sooner we know, the less chance anyone gets into your email or files.