First, check Deleted Items
Open the Deleted Items folder. Right-click the email and choose Move, then Inbox.
Emptied Deleted Items?
- In Outlook on the web, open Deleted Items.
- Click Recover items deleted from this folder.
- Select the email and click Restore.
In classic Outlook the same option is under Folder, then Recover Deleted Items.
How long you have
Emails can usually be recovered for a short time after Deleted Items is emptied, normally a couple of weeks. If it is older than that, or very important, message us straight away.